I am using Hathway too. Problem with Hathway is that their is a lot of issues with them related to infra. (Loads of Rubberbanding while ganing).@Adidam if you aren't happy with Airtel v-fiber, you can move to other providers. If there are no other providers, then that is the reason for Airtel to not upgrade the connection. Companies mostly work in reactionary mode and respond to competition. If there is no competition, they will simply try to milk customers who have no other option.