What happens to customers on existing plans with the launch of the new Reliance Jio Fiber plans?

[socrates]

What happens to customers who paid for 1 year.

 

[Sushubh]

they have stated that existing plan users would be upgraded to comparable plan.

Update: Turns out, you don't get the app benefits of the new account.

 

[ap99]

So if you have paid for a annual bronze plan, you will be upgraded to the new silver plan and if you have paid for a annual silver plan, you will be upgraded to the new gold plan and so on. This is what should ideally happen. Lets see tomorrow what they do.

 

[Xecuter]

they could upgrade silver folks to gold but gold to diamond sounds unreal.

 

[ap99]

Cost-wise it might seem unreal but otherwise from current silver to new gold, you are getting 50 Mbps extra speed. Same will be from current gold to new diamond. 50 Mbps extra speed.

 

[Xecuter]

yeah but netflix and prime video for old gold ones and prime video for silver ones is possible?

 

[ap99]

Just received sms from jio. It seems they are just upgrading speed. Not adding OTT apps (Amazon prime and Netflix).

 

[niketk]

they could upgrade silver folks to gold but gold to diamond sounds unreal.

Mine is gold plan and I have received an SMS informing me of upgradation of my existing plan to diamond with 300 Mbps . I have recently purchased annual subscription of gold plan so I am happy .

 

[Dave]

yeah but netflix and prime video for old gold ones and prime video for silver ones is possible?

Only speed bumped up. ^This was too much to expect...

 

[Sushubh]

What happens to the existing customers?| Reliance Jio FAQs

Since Jio has always believed in rewarding loyalty, its existing JioFiber users will get special benefits as mentioned below:

www.jio.com