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Questions asked: Copy of policy guidelines authorizing telecom operators to refuse a particular plan to customers in some part(s) of the city which is otherwise being offered in other part(s) of the same city. If, the above policy guidelines are not available, please give me the name...

No surprises really. Made the mistake of not asking what option does a customer have if he does not get a proper resolution through the appellate authority. As expected, they told you to stick with complaining to the service provider itself. What a waste of time and resources. Questions asked...

Interesting article on how RTI came to be :) The Right To No Secrets How Indians have linked the right to information to their livelihood and survival From Tehelka Magazine, Vol 6, Issue 39, Dated October 03, 2009 NIKHIL DEY & ARUNA ROY ON APRIL 10, 1996, the highly respected journalist...