- Messages
- 131
- Location
- KOLKATA
- ISP
- Wired - AS9829 | Not using AS55836, AS132115, AS142451
Mobile - Chotel (Primary) , VI 4G
Order & Installation:
- Ordered: 20th May 2025 via BSNL website.
- Initial Call: Received a call from Panihati BSNL Exchange officer the same evening; confirmed ~110 active connections in the area, including PNB Bank.
- Fiber Laying: Done on 21st May morning by vendor team; TJP was ~600m away, so ~700m fiber was used to reach my home.
- Activation:
- KYC & OTP verified, account created on 21st.
- Fiber sliced and pigtail prepared on 22nd.
- Installed Digisol Single Band ONU on 23rd May.
- Landline tested; speed and ping checked.
- Received activation confirmation via email.
- First Month Charge: Only ₹100 for ONU as per the officer. No installation charges.
Plan Details:
- Plan: BSNL Fibre Basic – 60 Mbps up to 3000 GB, then 4 Mbps.
- Usage:
- 23–31 May: ~800 GB
- 1–20 June: ~1200 GB (1.2 TB)
Technical Setup:
- MTU: Set to 1500, as advised by JTO (Auto BNG compatible).
- DNS: Using Quad9 (9.9.9.9 / 149.112.112.112) – stable ping at ~22–25 ms.
- Support: Very responsive – JTO shared personal number and portal guidance.
Downtime:
- 3 minor downtimes (all early morning):
- 2 for system upgrades
- 1 for PPPoE server maintenance
(4 AM – 8 AM; did not affect regular use)
Overall Experience:
- Much better than expected.
- Compared to Jio, Alliance, Wishnet, GTPL KCBPL: BSNL offers more consistent bandwidth and no overcommitment issues so far.
- Fingers crossed, but happy with service quality, honesty, and responsiveness at this stage.




