Government launches toll-free number for registering postal complaints
I wonder if they can recover stolen packages.
The government on Monday launched a toll-free number 1924 to register postal complaints -- a month after introducing ‘Twitter Seva’ for redress of telecom and postal grievances.
“Prime Minister has asked all departments to set up and strengthen public grievances redressal system. Moving on these lines, we started Twitter Seva on August 2, and now we have issued a toll-free number to address postal complaints,” communications minister Manoj Sinha said after inaugurating the service.
The service will be operational initially for 12 hours on working days between 0800 hrs to 2000 hrs.
Sinha said the complaints will be addressed in 24 hours unless they are related to policy matters.
I wonder if they can recover stolen packages.