soumyadipta9
Newbie
I'd applied for a new broadband connection (in Marathahalli, Bangalore) and the documents were collected, along with an initial deposit cheque of Rs 2016, last Saturday (15th Feb). The cable box (or whatever that was) was installed promptly after that, on the following Monday (17th Feb) and I was also told that the connection will be activated within 1-2 days.
But till now I haven't gotten my connection. Customer care, as expected, can't provide any clear answer. Called yesterday & was told "It'll be activated by tomorrow end of the day" which, as you can guess, hasn't happened. While applying for the connection I was repeatedly assured it won't take more than 7 days, at the maximum.
What's worse is that the ACT representative, who collected the documents & the Rs 2016 cheque, is not picking up my calls. I'm getting kinda worried here. If this is how it is to get a connection, how is it gonna be after that !!
Requesting ACT broadband to take a look into the matter and get it sorted ASAP.
Application Number: 93226
But till now I haven't gotten my connection. Customer care, as expected, can't provide any clear answer. Called yesterday & was told "It'll be activated by tomorrow end of the day" which, as you can guess, hasn't happened. While applying for the connection I was repeatedly assured it won't take more than 7 days, at the maximum.
What's worse is that the ACT representative, who collected the documents & the Rs 2016 cheque, is not picking up my calls. I'm getting kinda worried here. If this is how it is to get a connection, how is it gonna be after that !!
Requesting ACT broadband to take a look into the matter and get it sorted ASAP.
Application Number: 93226