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Hi ,
I have taken a broadband connection in chennai 10 months back . During installation , i have paid 1000Rs installation Charge which i was told will be refunded back .
In my first month bill was 2300 (1200 + 1100) , there is an Activation Charge of 1000Rs + tax . What is that activation Charge , and the customer executives say that it is a nonrefundable Activation Charge . I was not said anything like that while taking a new broadband connection .
While closing the connection , they say that the refund was already subtracted and the activation charge is non-refundable . I did not opt for any other services ..
Can any one confirm whether they have paid extra activation charge in the first month
I have taken a broadband connection in chennai 10 months back . During installation , i have paid 1000Rs installation Charge which i was told will be refunded back .
In my first month bill was 2300 (1200 + 1100) , there is an Activation Charge of 1000Rs + tax . What is that activation Charge , and the customer executives say that it is a nonrefundable Activation Charge . I was not said anything like that while taking a new broadband connection .
While closing the connection , they say that the refund was already subtracted and the activation charge is non-refundable . I did not opt for any other services ..
Can any one confirm whether they have paid extra activation charge in the first month