The Indian Express has learnt that the Bansals were not only upgraded to Business class but they were also offered Economy Class ticket at rates lower than what other passengers reportedly had to pay.
Air India has released new grooming guidelines for all its crew members. In a circular spanning 40 pages, the Tata-owned airline has warned against taking the guidelines casually.
Amid recent incidents of unruly passenger behaviour, Air India has modified its in-flight alcohol service policy wherein cabin crew have been told to tactfully refuse further serving of alcohol if needed.
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