Hi,
Does anyone know how to check aircel postpaid data balance from Chennai. Customer care has given me numbers *122*011# and *133# to dial. Both end in some form of failure whenever I try. In 10 days, I seem to have gone through my data quota of 512MB. I am using 3G a bit more now, but, I find it hard to believe I am using so much...mostly for navigation and some amount of dev work. I'd like to monitor my usage on a daily basis and verify I am not being taken for a ride by aircel on my usage.
Calling customer care is a major pain. I had to call 121 3 times today to get the information. On the first call, I was told I had used 507MB of 512MB and had a balance of 247MB. When I tried to explain the information given didn't add up, the lady kept saying that is what their systems said, and then, she finally hung up on me as I was trying to explain the math to her On the next call, they said they would call back as they were having trouble accessing the information. To their credit, they did in 15 mins and gave me my usage. This time they just said 500 MB used and let me do the math myself on what should then be available
I just want an easy way to monitor my usage as recorded by aircel. Their selfcare portal is something I have given up trying to login to and the *# codes customer care gives me don't work...anybody know any other codes I can try? Thanks and end rant
Does anyone know how to check aircel postpaid data balance from Chennai. Customer care has given me numbers *122*011# and *133# to dial. Both end in some form of failure whenever I try. In 10 days, I seem to have gone through my data quota of 512MB. I am using 3G a bit more now, but, I find it hard to believe I am using so much...mostly for navigation and some amount of dev work. I'd like to monitor my usage on a daily basis and verify I am not being taken for a ride by aircel on my usage.
Calling customer care is a major pain. I had to call 121 3 times today to get the information. On the first call, I was told I had used 507MB of 512MB and had a balance of 247MB. When I tried to explain the information given didn't add up, the lady kept saying that is what their systems said, and then, she finally hung up on me as I was trying to explain the math to her On the next call, they said they would call back as they were having trouble accessing the information. To their credit, they did in 15 mins and gave me my usage. This time they just said 500 MB used and let me do the math myself on what should then be available
I just want an easy way to monitor my usage as recorded by aircel. Their selfcare portal is something I have given up trying to login to and the *# codes customer care gives me don't work...anybody know any other codes I can try? Thanks and end rant