Airtel Broadband vs MTNL Broadband

[mastersquall]

^ here are some threads on this forum where this is discussed

https://broadband.forum/mtnl-broadband/29214-mtnl-triband-broadband-disconnects-every-two-hours/

https://broadband.forum/mtnl-broadband/31691-mtnl-nutcases-reduced-my-speed/2/

what happen now . i don't see any complaints after july . are still getting that problem ?

 

[cyberwiz]

yup i think its pretty much there..it wont go away unless someone files an RTI pet..and asks the reason for this

 

[alig]

guys please vote so we can have a look at some real results. Personally I think Airtel's new plans are not going to be good for them, they are going to loose customers but still bad cc is just very hard to deal with.

 

[mastersquall]

well if i compare mtnl with airtel then we are getting better speed and at less cost

 

[vebk]

Can MTNL users on this forum give serious (dispassionate) feedback? I know there are plenty people like me who are fed up with this idiotic regime of FUPs and with the fact that MNTL plans are faster and cheaper. However, I am apprehensive of switching over to MTNL and having bad service. One has heard horror stories of frequent downtime, inefficient / un-cooperative customer care, wrong billing etc. but is this all still true? Is MTNL a viable alternative?

 

[Sushubh]

hehe. i waited for a couple of months. gave up. switched from 512k day - 1mbps night to 1mbps full time plan. did not ask about FUP because that would have caused additional depression.

 

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[amish]

@vebki am using MTNL from 3 yrs now, i dont remember single downtime in last 1yr. and even in previous 2 yrs downtime was very rare.

 

[cyberwiz]

i have used both here's my view..1) Stability - MTNL is superstable but when compared to airtel..airtel is slightly better.2) Quality of service - Airtel has much better QoS with uninterrupted streaming and VoIP calls..for eg if u are downloading a file at full bandwidth and a VoIP call comes in, the download will automatically slow down giving priority to VoIP3) VoIP - Airtel blocks several Voice service providers, MTNL blocks none4) Speed - Airtel controls speed by software, MTNL by sync rate..result is that in Airtel there is no PPPoE overhead loss in fact if u have a 512 Kbps line u will get about 560-600 kbps. In case of MTNL for 512 K plan u will not get above 485 Kbps (based on syncrate of 576 and overhead loss of 16 %)5) Line quality - Airtel usually has better line quality resulting in better SNR and attenuation.6) Auto-Disconnection- MTNL every six hours..Airtel - i have been logged on for past 40 days7) Customer service - MTNL non existent..Airtel much better (relative). In case of MTNL the kind of CS u get depends on ur ability to pull a few strings or if u manage to get the number of the correct guy who happens to be cooperative..probs can be solved quickly or may take weeks.8) Latency - MTNL has better pings so its better for gamers.

 

[drummerboy]

i have used both here's my view..

1) Stability - MTNL is superstable but when compared to airtel..airtel is slightly better.
2) Quality of service - Airtel has much better QoS with uninterrupted streaming and VoIP calls..for eg if u are downloading a file at full bandwidth and a VoIP call comes in, the download will automatically slow down giving priority to VoIP
3) VoIP - Airtel blocks several Voice service providers, MTNL blocks none
4) Speed - Airtel controls speed by software, MTNL by sync rate..result is that in Airtel there is no PPPoE overhead loss in fact if u have a 512 Kbps line u will get about 560-600 kbps. In case of MTNL for 512 K plan u will not get above 485 Kbps (based on syncrate of 576 and overhead loss of 16 %)
5) Line quality - Airtel usually has better line quality resulting in better SNR and attenuation.
6) Auto-Disconnection- MTNL every six hours..Airtel - i have been logged on for past 40 days
7) Customer service - MTNL non existent..Airtel much better (relative). In case of MTNL the kind of CS u get depends on ur ability to pull a few strings or if u manage to get the number of the correct guy who happens to be cooperative..probs can be solved quickly or may take weeks.
8) Latency - MTNL has better pings so its better for gamers.


That was very comprehensive. Thanks for posting!

 

[y2s]

Airtel is not available to me.Anyways I am very happy with MTNL.It is better then any ISP I have ever used before(Hathway, Tata, Tikona, Reliance or sify)