To make a complaint at http://www.airtel.in, one is taken to http://guide.opendns.com/?url=www.airtel.in&servfail that states “The computers that run Airtel.in are having some trouble. Usually this is just a temporary problem, so you might want to try again in a few minutes.”
What few minutes are they talking about. In Lucknow, U.P., airtel connectivity is ****ed for the last three days as neither there is connectivity to a local landline nor to a mobile phone even of airtell. No intercircle calls are possible. Otherwise too so often calls to BSNL landline are dropped and one is charged for it. Calls to landline or mobile numbers on Airtell and other networks get connected to wrong numbers and we are billed for the same.
Airtel has been on the forefront of screaming from the ramparts of COAI for new entrants being allowed into the fold of mobile connectivity by TRAI and DoT and “preferences” being given to new entrants for 3G. What does Mr. Mittal want that subscribers must continue to take whatever shit existing providers throw at them?
Why has TRAI not come out with mobile number transfer norms as yet so that we could use another provider using our same number?
cc: [email protected]
[email protected]
************************
I got a quick reply on emailing the above message to [email protected] . However, [email protected] is an impotent email address at Trai's site under Contact Us.
They led me to
http://www.trai.gov.in/serviceproviderslist.asp
from where on clicking Airtel I was led to http://www.trai.gov.in/sp/AIRTEL.pdf giving a listing of all Airtell contact numbers, nodal officers, and appellate authorities. For UP (E) they are the following:
Call Center Contact number (Toll Free) :
198/121, Prepaid: 9935199351. Post paid: 9935012345
Name, address and contact details of Nodal officer:
Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj,
Lucknow - 226001 Ph: 9935334865 Fax: 05224015828
e-mail - [email protected]
Name, address and contact details of Appellate Authority:
Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj,
Lucknow - 226001 Ph: 9794544865 Fax: 05224015828
e-mail - [email protected]
However, I have sent them a reminder on having failed to answer my querry on number portability that was initiated by Trai itself long time back.
What few minutes are they talking about. In Lucknow, U.P., airtel connectivity is ****ed for the last three days as neither there is connectivity to a local landline nor to a mobile phone even of airtell. No intercircle calls are possible. Otherwise too so often calls to BSNL landline are dropped and one is charged for it. Calls to landline or mobile numbers on Airtell and other networks get connected to wrong numbers and we are billed for the same.
Airtel has been on the forefront of screaming from the ramparts of COAI for new entrants being allowed into the fold of mobile connectivity by TRAI and DoT and “preferences” being given to new entrants for 3G. What does Mr. Mittal want that subscribers must continue to take whatever shit existing providers throw at them?
Why has TRAI not come out with mobile number transfer norms as yet so that we could use another provider using our same number?
cc: [email protected]
[email protected]
************************
I got a quick reply on emailing the above message to [email protected] . However, [email protected] is an impotent email address at Trai's site under Contact Us.
They led me to
http://www.trai.gov.in/serviceproviderslist.asp
from where on clicking Airtel I was led to http://www.trai.gov.in/sp/AIRTEL.pdf giving a listing of all Airtell contact numbers, nodal officers, and appellate authorities. For UP (E) they are the following:
Call Center Contact number (Toll Free) :
198/121, Prepaid: 9935199351. Post paid: 9935012345
Name, address and contact details of Nodal officer:
Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj,
Lucknow - 226001 Ph: 9935334865 Fax: 05224015828
e-mail - [email protected]
Name, address and contact details of Appellate Authority:
Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj,
Lucknow - 226001 Ph: 9794544865 Fax: 05224015828
e-mail - [email protected]
However, I have sent them a reminder on having failed to answer my querry on number portability that was initiated by Trai itself long time back.