@ Kookaburra
your wellcome,
even i had very bad experiance with airtel for customer care
on my no. packs like Love tips,Jokes are getting activated automatically without any req. for it .
and whenever i m trying to call customer care after long waiting time call are getting drop so not able to camplaint to them for in and i have to deactivate such pack by *121# but i am not getting and refund for it.
so now i stoped using it just kept it for incaming purpose and for call i m using Loop No.
@Sapney and @chetangor7,
Thanks for your info.
I had really bad experience with airtel till I contacted the Nodal Officer
I did sms "INTERNET" to 121, and got a service request number yesterday, but till 11 AM today it was not activated.
Calling 121 (which is now charged at 0.50 per 3 mins) turned out to be a joke, as they didn't know that this Rs. 98 pack was there for postpaid.
So I directly called the nodal officer @9987234865. The guy was helpful. He had initially told me to wait for 24 hours as my request was already in their system, but then he called me again in 2 mins and activated GPRS Rs. 98 pack within a minute.
I also confirmed from him that the pack has 2GB data free for 1 month with 50kb pulse.