Airtel International SMS Issues

[eKamran]

@doineedto Nope, I only changed my operator from Jio to Airtel.
But have tried the same SIM on all type of phones, Android, iOS & Basic Nokias.

 

[eKamran]

I'm happy to conclude that, this issue is now resolved by Airtel.

Have to suffer for 37 days, but in the end a smart technician made some frequency adjustments nearby & was 100% sure that this will fix the issue & it really did.

Been in touch with Basic Support, Nodal Team, Appellate Team, Airtel TRAI team, 121 Team & in the end, a single person who understood the problem fixed it for me.

Thank you everyone for your inputs.

 

[Positivtf]

@eKamran, what kind of frequency adjustments? Something hardware side or from customer service team’s side? How exactly the issue got resolved?

 

[shashwatss]

@Positivtf Hello does your issue get resolved. I'm also facing the same problem not getting otps ,messages from international services on my Airtel number after porting