Just got a call back. The guy told me that there is only one plan costing 430 rupees. And I cannot get the 99 rupee addon on it so I should stay on the combo plan. So basically, he was tell me to apply for a disconnection to talk to the retention team.
He also went ahead and told me that I would need to apply for a new connection because they cannot turn off the internet part of my current plan. Freaks.
He also went ahead and told me that I would need to apply for a new connection because they cannot turn off the internet part of my current plan. Freaks.