Airtel Mobile Pay Per Second Plans

[antifup]

I recharged my airtel account with Rs 130, full talktime recharge. But I'm being charged 2p/second now, it used to be 1p/second :/ .. and no, I didn't call a landline but another airtel mobile. THIS IS BULLSHIT!

 

[Sushubh]

nice. have they increased the calling prices from 1.2p to 2p per second?wow. tried finding details on airtel.in. could not make sense out of their website.

 

[x720]

^Depends on whom you're calling, AFAIK.

 

[antifup]

I reported the problem to A.Presence, received a call today.He said the current charges are 1.2p/sec Airtel and 1.5p to other cellphones. So I asked him to find out why I was charged higher than the mentioned rateand he said he'll revert to me in a while. No reply yet. :/

 

[Sushubh]

lol. looks like another case of intentional faulty billing. how many people are going to notice in the first place? fewer would complain. even fewer would continue complaining until airtel admits billing mistake and refund the money.

 

[antifup]

No reply from Presence team, so I rang up 121. Got charged 1.50 for a 9minute talk, since its 50p/3min. ****ing bs.Anyways, she tells me that the call rate was updated few weeks ago. She said it's been revised to 2p/sec any network, so I told her why no intimation was made 2 me?You have my #, email id. You didn't message or email. She said they'll make sure they do in the future and that's it. :/So I argued why Presence team tells me a diff. call rate and you're telling me another one. Anyways, as soon as I was done with her, I applied for MNP.3 hours later, I received a call from Airtel, told them the situation, said for the next 3 months my call rate will be 1p/sec any network and even STD.Brilliant!

 

[Sushubh]

lol. you fell in the trap set by the retention team. stop doing that people.

 

[throttle]

u should port to another operator im happy with aircel!airtel is too costly

 

[mgcarley]

Providers tend have at least 3 call plans in every circle, it requires a topup (usually every 6 months) to keep whatever your "special" rate is - for example, on Vodafone I have to top up I think Rs14 every 6 months to keep 1p/sec, on Airtel I forget the exact denomination but it's similar, otherwise it reverts to whatever the "default" billing plan is for that circle (it might revert from 1p/sec to Re1/min or something).

Vodafone's website is pretty clear (https://shop.vodafone.in/shop/traiDocs/mum_prepaid.pdf), Airtel's isn't (in fact, it seems intentionally confusing) - but this is my experience. YMMV.

I just had a look at Airtel's tariffs for both the Punjab and Mumbai circles and just about wanted to gauge my eyes out, it was so bloody confusing - I can see why nobody actually understands what they're up to.

 

[Sushubh]

airtel switches you to pay per minute if you do not recharge with 28 rupees every three months.and yes, their website made no sense when i tried finding out the tariff rates for prepaid plans for delhi ncr.