Airtel refused Xstream Fiber installation!

  • Thread starter Thread starter XCringeX
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Location
Lucknow
ISP
Jio Fiber
Hello!

The technical team came to inspect my place and said the nearest fiber distribution box is around 300 meters away.

But they refused the installation, saying Airtel can only extend fiber up to 100 meters from the box.

My house is right on the main road, easily accessible, and I can see the electric poles where the fiber line runs.
So, now I’m wondering Is 300 meters really impossible for a fiber drop?

Or are they just using that 100 meters rule as an excuse because they don’t want to do extra work or get network planning involved?
 
100m rule has been there since iternity. It's not about the signal drop as there is very minimal line loss in Optical fiber.

The problem is upfront cost. The company has to bear the additional cost for cabling and even if you pay them , it's still a liability for the company as a longer dedicated line means more probablility of breaking and by company rules, maintanence has to be free. So it stops making financial sense to the company.
 
In my case it was less than 80m, but it needed to cross the road (height has to be >18ft from ground). They said they cannot do it, and made sales refund. It's probably company policy, or just hiding behind it, so they don't have to do it.
 
Besides cost as already mentioned other issue is liability. Long last mile drops are hard to maintain. Once connection is accepted and deployed, its a liability on them directly or via LCO to keep the 300m cable working. Pole to pole cabling (before the FAT box) is slightly better deployed + serves atleast 8 or 16 users.

The correct way for them to do in this case would be to put another splitter (S2) near you and it should be connected to S1 (not the other S2 you see 300m away). They would light up a dark fibre coming to existing splitter for this new splitter and connect it directly via S1. They would typically not daisy chain more than two splitter and would target to have first splitter (S1) on redundant fibre with 2:8 (2 inputs, 8 outputs).
 
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