Hey guys i'm having this strange problem,my airtel username or password is not working anymore in the speed on demand login window.
Background:
From past 10 days i'm having connection problems with frequent disconnections every half an hour,so I had lodged a compliant and the technician visited my place upgraded my firmware temporarily the problem was gone.But once again it continued and i complained again this time the technician visited did some airtel line test,changed some tag in the node and told me to keep my modem switched on for a whole day if possible.
Yesterday I had the same disconnections this time I complained and the customer care tried to blame me saying I had a virus in my pc I insisted that I had installed windows just a day back,so he asked me to do some changes in the modem page like not using the @airtelbroadband.in and use the password 123456 and I had my connection back.I asked him why is my password now 123456 isn't it less secure, he assured me its ok nobody will hack it.
Now i'm unable to login to my airtel account either with my old password or this 123456 one.
So anyone have any idea whats going on and can I change this password.
Thanks.
Background:
From past 10 days i'm having connection problems with frequent disconnections every half an hour,so I had lodged a compliant and the technician visited my place upgraded my firmware temporarily the problem was gone.But once again it continued and i complained again this time the technician visited did some airtel line test,changed some tag in the node and told me to keep my modem switched on for a whole day if possible.
Yesterday I had the same disconnections this time I complained and the customer care tried to blame me saying I had a virus in my pc I insisted that I had installed windows just a day back,so he asked me to do some changes in the modem page like not using the @airtelbroadband.in and use the password 123456 and I had my connection back.I asked him why is my password now 123456 isn't it less secure, he assured me its ok nobody will hack it.
Now i'm unable to login to my airtel account either with my old password or this 123456 one.
So anyone have any idea whats going on and can I change this password.
Thanks.