Yes have raised a ticket since the day ot was installed that is 9th March 2021. When they fired up the router the technician said the speed will take a few days to be normal. that day it was 120-140mbps. Have been on the phone with them since that day. Just now got a call that some power switch in the back end was not working and they are on the job.
Yes, looks like an issue on backend or fiber line. WiFo on Macbook Air and iPad 2019 is not as good, but iPhone 12 can even do 1 gbps if you upgrade the router.
2.5 Gbps is less of a jump than 10Gbps. So I assume once we jump to XG(E)PON, 1Gbps becomes ubiquitous. It will probably take a decade to start in tier 1 cities.
It is probably not necessary in the first place cause YouTube uploads generally start throttling at 500 Mbps. What I mean to say is, many websites still don't have a big ingest capacity or limit it by IP. Unless there is a small studio or office with multiple parallel upload or download. 2.5Gig is not needed and ISP will try to cover maximum users on single port. The place where it will be needed is Educational institutions.
You also need a good device to get that kind of Read/Write speeds
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