Hello everyone,
I'm using Airtel Xstream Fiber and have been facing an unusual issue. My connection speed is fine, and speed tests show no problems whatsoever. However, when it comes to browsing, things often come to a crawl, even on popular sites like Google and YouTube. Pages sometimes load very slowly, or the resources hang entirely and don’t load at all.
What’s baffling is that my ping to these sites is fine, with no packet loss or other noticeable issues. The problem happens so randomly that it’s hard to pinpoint, but it’s frequent enough to be frustrating.
I'm hesitant to raise a ticket with Airtel since they’d likely perform a simple speed test and declare everything okay. They might even blame it on the origin site servers or something similar, which wouldn’t be helpful.
Does anyone know of a technical way to debug this kind of issue or any steps to reproduce it effectively so that I could provide Airtel’s NOC with more concrete data? Any insights on how to narrow down the root cause would be greatly appreciated.
Thanks in advance!
I'm using Airtel Xstream Fiber and have been facing an unusual issue. My connection speed is fine, and speed tests show no problems whatsoever. However, when it comes to browsing, things often come to a crawl, even on popular sites like Google and YouTube. Pages sometimes load very slowly, or the resources hang entirely and don’t load at all.
What’s baffling is that my ping to these sites is fine, with no packet loss or other noticeable issues. The problem happens so randomly that it’s hard to pinpoint, but it’s frequent enough to be frustrating.
I'm hesitant to raise a ticket with Airtel since they’d likely perform a simple speed test and declare everything okay. They might even blame it on the origin site servers or something similar, which wouldn’t be helpful.
Does anyone know of a technical way to debug this kind of issue or any steps to reproduce it effectively so that I could provide Airtel’s NOC with more concrete data? Any insights on how to narrow down the root cause would be greatly appreciated.
Thanks in advance!