Amazon Alexa Knowledge Skills

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Announcing Alexa Knowledge Skills (Preview): Query Your Organization's Data Without Writing Code or Invoking a Skill Name

Alexa developers can now sign up to preview Alexa Knowledge skills, a new skill type that enables users, such as employees and customers, to ask questions about an organization’s spreadsheet data without invoking a skill name.

developer.amazon.com

Knowledge skills offer four key benefits:

• Spreadsheet data input: upload and refresh your tabular data in bulk via spreadsheet files. This makes it easy to have your skill answer questions about large amounts of data quickly.
• Flexible understanding: Knowledge skills use Alexa’s intelligence to support flexible questions out of the box. For example, the Events template enables users to ask questions about “next” and “last” events, as well as events happening “last week”, “next month”, or “this year” without any work from developers.
• No code or infrastructure: building a Knowledge skill requires no coding or AWS infrastructure. Anyone who is familiar with spreadsheets can build one, enabling most people in your office to unlock Q&A on your organization’s data through Alexa.
• No skill invocation: you do not need to remember and state your Knowledge skill’s name before interacting with it. Simply say, “Alexa” and then ask your question.

Understand Knowledge Skills | Alexa Skills Kit

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