Between me and RJIL there is dispute going on data usage. I have raised a customer complained in DOTEL public grievance and consumer complaints as well.
I am having a monthly unlimited internet plan, by the name as you all know its not unlimited. It is bound to 3333G FUP data usage per billing cycle. In my case after a new month billing cycle, with in first 10days RJIL claims me finishing 3.3TB. Me being an average internet user I am sure that it wasn't from any extreme streaming or any usage. If at happened, I am suspecting bad firm on one of the IOT devices.
They weren't ready to take any complaint regarding this. Customer care was reluctant and ready to take up complain on no browsing capability unless and otherwise a valid data pack. For my internet usage uninterrupted I was forced to buy 1000G for 655Rs. Even that got exhausted within 2 days of purchase.
All these while was constantly monitoring the usage using check usage option under myjio app or https://t.jio/Check_Usage option. In fact, I had alerts configured for data usage, that didn't work fine. I didn't get any alert despite of 50% threshold configured.
Now again due to my internet need I was forced to buy another 1000G / 655Rs data pack. This time I started checking http://192.168.29.1 centrum login, and I was accounting it closely by enabling Accounting option under/ Administration. This option was available on firmware R2.52.1 of JCOW414, which they later upgraded to R2.57 version disabled those options.
As of now I under Administration I can see only Storage option, Accounting option is disappeared. Also the backup/restore options are also disabled on WEB UI.
Any idea how I can get the accounting back on? that seems pretty good stat of which device is sending what, and exact usage much more reliable than what Check_Usage provides from JIO side. In fact that would help me to find that bad device (if at all) sending enormous amount of traffic to the internet from my connection.
Also The connection suppose to work Unlimited with a low speed when FUP get lapsed. In JIO Fiber is fully dead and ping doesn't event work when data pack is exhausted, which is against the plan published. I am having that argument in consumer complained raised.
If anybody has insight on how to enable this Accounting option under JIO Centrum please let me know here. (R2.57 version)
This is when accounting option was available R2.52.1 FW version
I am having a monthly unlimited internet plan, by the name as you all know its not unlimited. It is bound to 3333G FUP data usage per billing cycle. In my case after a new month billing cycle, with in first 10days RJIL claims me finishing 3.3TB. Me being an average internet user I am sure that it wasn't from any extreme streaming or any usage. If at happened, I am suspecting bad firm on one of the IOT devices.
They weren't ready to take any complaint regarding this. Customer care was reluctant and ready to take up complain on no browsing capability unless and otherwise a valid data pack. For my internet usage uninterrupted I was forced to buy 1000G for 655Rs. Even that got exhausted within 2 days of purchase.
All these while was constantly monitoring the usage using check usage option under myjio app or https://t.jio/Check_Usage option. In fact, I had alerts configured for data usage, that didn't work fine. I didn't get any alert despite of 50% threshold configured.
Now again due to my internet need I was forced to buy another 1000G / 655Rs data pack. This time I started checking http://192.168.29.1 centrum login, and I was accounting it closely by enabling Accounting option under/ Administration. This option was available on firmware R2.52.1 of JCOW414, which they later upgraded to R2.57 version disabled those options.
As of now I under Administration I can see only Storage option, Accounting option is disappeared. Also the backup/restore options are also disabled on WEB UI.
Any idea how I can get the accounting back on? that seems pretty good stat of which device is sending what, and exact usage much more reliable than what Check_Usage provides from JIO side. In fact that would help me to find that bad device (if at all) sending enormous amount of traffic to the internet from my connection.
Also The connection suppose to work Unlimited with a low speed when FUP get lapsed. In JIO Fiber is fully dead and ping doesn't event work when data pack is exhausted, which is against the plan published. I am having that argument in consumer complained raised.
If anybody has insight on how to enable this Accounting option under JIO Centrum please let me know here. (R2.57 version)
This is when accounting option was available R2.52.1 FW version
