Anybody using Airtel in Lucknow?

[rajil.s]

Hello,

I looked up the website and went for the '999' plan which is supposed to give 4 Mbps download. The Airtel local sales rep also mentioned that the speed is 4mbps. However, speedtest showed a 2mbps download speed. Gave a call to customer care and i am told that the my speed is 2mbps only.

So is the plan on the Airtel website a fake one and I just got misled on this?

 

[uberjon]

Post your line stats.

 

[Sushubh]

Your line stats could highlight a few things. Plus if Airtel does not support 4mbps in your area, there is nothing you can do about it except for getting the connection disconnected.

 

[rajil.s]

My line stats are posted below. The attenuation is 11dB and SNR is 30.8 What do you think?

 

[swa8608]

i am from lucknow. its 4mbps. this plan is available. u should get 4 mbps..email them at [email protected].

 

[swa8608]

4mbps is available in lucknow all areas. 8 & 16 mbps are on feasibility.

 

[rajil.s]

i am from lucknow. its 4mbps. this plan is available. u should get 4 mbps..email them at [email protected].

Thanks for confirming this. My intentions are to get a 16mbps plan for 1099, but i am still fighting for 4mbps/Rs 999 plan.

Please can you post your SNR and attenuation values, and your plan details.

Thanks

 

[uberjon]

I was looking for 'attainable line rate' in your line stats. Your Attenuation and SNR values are very good. In fact, it might be good enough for 16 Mbps. But 'attainable line rate' will indicate what the line can handle.

 

[rajil.s]

The attainable line rate is the device info details.

 

[uberjon]

Your line can easily handle 16 Mbps.

Line stats usually include attainable line rate but your modem has them on a different page.

Anyway....call airtel and ask them to change your plan.