ghpk
Now Visible in NCR ;)
- Messages
- 2,309
- Location
- India
- ISP
- Jio Fiber with another Open-WRT + Docker+ Pi-Hole
running more than 40+ devices is fun ;)
Apex netcom india pvt. ltd (http://apexnetcom.in/index.html)
is my new ISP I am using since last 28 days, there were a couple of nights when my connectivity went out, however it was 3-4 AM so i never complained about it.
Using the night pack which works from 10 PM to 8 AM and was about to upgrade BUT
Today I was away for a dinner and came back around 11PM and found not even their Login page was working.
Started Calling their support
most numbers were switched off or not answered
the one listed as 9559-85-6666 on their support pagewas answered after very long wait, and the guy one other side looked like was drunk to his bottom.
he had no zeal to solve, no apology, no concern that entire locality is down and said " jo bhi hai ab to subah hi dekhengey"
I was like SHOCKED, I very politely said sir you promise 24x7 connectivity and 24x7 support what kind of answer was this.
and he started asking for my ID, etc etc, " jo bhi hoga dekh Lenge" type words etc etc,
I told him my WISP providers name and he was started building his bullshit which I refuse to tolerate.I am dead sure he was out of his senses and didn't argued and hung up on him.
Had it been my other mood, I could have abused him 1000 words a minute, and that too without a gap for next 6-7 minutes, both in hindi and english, he would have become ashamed of himself drinking tonight,but I have left those old days and no longer in that Age to react such violently anymore.
I regret that I was not recording his call, else it could have been latest Funny Audio file to be shared social networks,
If i had any prior such experience I would have started recording this call, but First Impression was a Nightmare when it came to the need of support to fix the damn OUTAGE.
Its a Lucknow based ISP, spread across small towns, so watch out before you subscribe...........
Lastly I don't mind appreciating their network" JAB CHALTA hai to Accha Chalta hai, Jab Nahin chale to.... Jai Ram Ji Ki, just shutdown your computer and sleep, they will not fix it, atleast in night"
is my new ISP I am using since last 28 days, there were a couple of nights when my connectivity went out, however it was 3-4 AM so i never complained about it.
Using the night pack which works from 10 PM to 8 AM and was about to upgrade BUT
Today I was away for a dinner and came back around 11PM and found not even their Login page was working.
Started Calling their support
most numbers were switched off or not answered
the one listed as 9559-85-6666 on their support pagewas answered after very long wait, and the guy one other side looked like was drunk to his bottom.
he had no zeal to solve, no apology, no concern that entire locality is down and said " jo bhi hai ab to subah hi dekhengey"
I was like SHOCKED, I very politely said sir you promise 24x7 connectivity and 24x7 support what kind of answer was this.
and he started asking for my ID, etc etc, " jo bhi hoga dekh Lenge" type words etc etc,
I told him my WISP providers name and he was started building his bullshit which I refuse to tolerate.I am dead sure he was out of his senses and didn't argued and hung up on him.
Had it been my other mood, I could have abused him 1000 words a minute, and that too without a gap for next 6-7 minutes, both in hindi and english, he would have become ashamed of himself drinking tonight,but I have left those old days and no longer in that Age to react such violently anymore.
I regret that I was not recording his call, else it could have been latest Funny Audio file to be shared social networks,
If i had any prior such experience I would have started recording this call, but First Impression was a Nightmare when it came to the need of support to fix the damn OUTAGE.
Its a Lucknow based ISP, spread across small towns, so watch out before you subscribe...........
Lastly I don't mind appreciating their network" JAB CHALTA hai to Accha Chalta hai, Jab Nahin chale to.... Jai Ram Ji Ki, just shutdown your computer and sleep, they will not fix it, atleast in night"
