I had applied for a new reliance broadband connection (to get the Thunder 1099 plan) on 24th March, 2014 in Aundh, Pune. I was told that service is available in my area and a sales representative will come in 2-3 days.
As expected, no one called or showed up. I have called customer care for 4-5 times now (after every 5 days or so) and every single time they had the same reply - "We are extremely sorry, we have forwarded your request as urgent to the sales department and a representative would come to you in 2 days".
This shows the pathetic service of reliance communication, even in a city like Pune. I dare not imagine what the situation would be in other places.
I never imagined that there would be any company in the world that would not want new customers. But, i think i have found the one and only company.
Anyways, i have complained to the nodal officer today. Lets see, if that helps.
I started this post to inform everyone about the problems i faced and will face to get a new connection (if Reliance wants to give one).
As expected, no one called or showed up. I have called customer care for 4-5 times now (after every 5 days or so) and every single time they had the same reply - "We are extremely sorry, we have forwarded your request as urgent to the sales department and a representative would come to you in 2 days".
This shows the pathetic service of reliance communication, even in a city like Pune. I dare not imagine what the situation would be in other places.
I never imagined that there would be any company in the world that would not want new customers. But, i think i have found the one and only company.
Anyways, i have complained to the nodal officer today. Lets see, if that helps.
I started this post to inform everyone about the problems i faced and will face to get a new connection (if Reliance wants to give one).
