Applying for Reliance Broadband connection in Gurgaon!

[Deleted member 13033]

Airtel have throttled torrents...FUP never is reached still they reduce the speeds to crap and then Demand that we continue with them...and then show up at my house to create a scene......ridiculous. !!!

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This airtel retention department guy was literally shouting..and so desperate..Jesus!

 

[Sushubh]

Dear Team,

Kindly refer the trail mail and don needful.


Regards
Nodal Desk.
Haryana
18602002011


heh. this was sent to Nodal Desk Delhi. The problem is that the mail did not seem to include the content of my own mail.

oh. it does include the subject line of my original conversation with reliance. not sure if that would be good enough.

 

[IndianMascot]

Okie so internally they transferred the mail. But I didn't gt that. Who will sort out ur Issue. Delhi NCR Nodal or haryana Nodal ?

 

[Sushubh]

hehe you are the reliance expert here on the forum :001_tt2:

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i think that the dude just saw that i am from gurgaon and decided that it was a delhi ncr nodal issue and sent it to delhi guy.

he probably did not even read that it was a broadband issue and not a mobile one.

 

[IndianMascot]

It will again come back to Gurgaon Regional Office . Bt may be not bcoz urs is Billing Issue and they can waive it off at Circle level only.

 

[Sushubh]

the only thing i want is for them to terminate the connection and tell me logical charges if any that i have to pay. i am not worried about the charges part. i am more worried that they would send a bill of 1500+999+taxes next month.

 

[IndianMascot]

Oh Yes, cycle is running and another Bill would be in queue .

 

[Deleted member 10390]

Though BSNL has the worst customer care, their billing department is very helpful. They often makes many mistakes and no one but they are more aware of it. I have myself helped people get bills in lakhs reduced to Rs. 3,000, 5,000 etc. Today they sent me a bill charing Rs. 150 extra. Called them and the lady said pay the bill and they will adjust it in the next bill. She even explained that they are moving to a new billing system and hence the error.

 

[Deleted member 13033]

haha just look at my case gonna be a week airtel still wouldn't DC their connection rather prefer sending ppl to my house...Now I am thinking I should not even take take their calls after this..though I think I shouldn't have taken any in the 1st place.

 

[Sushubh]

got a confirmation call out of nowhere. connection terminated. no charges. hopefully it is all true! now back to airtel disconnection fiasco.