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Are the current Airtel plans already doubled or will double in JUNE?
B
brickhouse
lol a guy tries to help you and you shoo him off:thumbsup:
hehe
i already knew whatever he was trying to tell me,i wanted to know whether AIRTEL sticks to what they are offering by their site specifications
hehe
i already knew whatever he was trying to tell me,i wanted to know whether AIRTEL sticks to what they are offering by their site specifications
mohit.anfield
Regular
I have a few issues and did not want to start a thread for it so am posting it here.
Anyways,
I was offered the 1799 impatience plan about 8 days back and decided to go for it as I'm not a heavy downloader and my usage goes up to around 35 to 45 Gb's per month.
Now, someone from the CC calls me up and tells me that 4 Mbps won't be feasible on my line because the distance (whatever the technical term was) was too big.
I had faced a similar issue after applying for IPTV connection around 6 months back so I kinda understood where she was coming from.
Now what riles me is that I do not have any clue whether the Airtel people will do ANY damn thing about it?If I need speeds in excess of 1 mbps then I'll have to change my Service provider, right?
I was so excited about IPTV but after paying the amount for the STB these people disappointed me big time.Same about the 4 mbps connection as I am fond of streaming footy matches on quality streams but wanted to run even heavier streams.
Now the only possible saving grace is the double speed thingy as I'm currently on the 1699 1 Mbps plan.But I'm not sure whether they'll change my plan or instead just tell me that it isnt feasible on my line.I mean, I have been on a 2 mbps plan a few months back and it worked well.
If they F*** up this time then its goodbye Airtel from my side.Ironically, I used to sing praises about their service quality about a year back but since then I've had issues with them regarding:
-The IPTV connection.They refunded the amount after something like 6 months, and after I called them a million times just to reiterate that I made a legit payment.
-My Airtel postpaid bill.
-The broadband plan change.
Let's see what transpires over the next month.
---------- Post added at 09:38 PM ---------- Previous post was at 09:34 PM ----------
And yes,
I just called up a CC guy about the issues and the idiot had no clue as to what was going on.
He gave me all sorts of insane, baffling replies.He even asked me "agar aap ko 4mbps milega n speed nai aegi toh aap kya karoge haan?bolo?"
Anyways,
I was offered the 1799 impatience plan about 8 days back and decided to go for it as I'm not a heavy downloader and my usage goes up to around 35 to 45 Gb's per month.
Now, someone from the CC calls me up and tells me that 4 Mbps won't be feasible on my line because the distance (whatever the technical term was) was too big.
I had faced a similar issue after applying for IPTV connection around 6 months back so I kinda understood where she was coming from.
Now what riles me is that I do not have any clue whether the Airtel people will do ANY damn thing about it?If I need speeds in excess of 1 mbps then I'll have to change my Service provider, right?
I was so excited about IPTV but after paying the amount for the STB these people disappointed me big time.Same about the 4 mbps connection as I am fond of streaming footy matches on quality streams but wanted to run even heavier streams.
Now the only possible saving grace is the double speed thingy as I'm currently on the 1699 1 Mbps plan.But I'm not sure whether they'll change my plan or instead just tell me that it isnt feasible on my line.I mean, I have been on a 2 mbps plan a few months back and it worked well.
If they F*** up this time then its goodbye Airtel from my side.Ironically, I used to sing praises about their service quality about a year back but since then I've had issues with them regarding:
-The IPTV connection.They refunded the amount after something like 6 months, and after I called them a million times just to reiterate that I made a legit payment.
-My Airtel postpaid bill.
-The broadband plan change.
Let's see what transpires over the next month.
---------- Post added at 09:38 PM ---------- Previous post was at 09:34 PM ----------
And yes,
I just called up a CC guy about the issues and the idiot had no clue as to what was going on.
He gave me all sorts of insane, baffling replies.He even asked me "agar aap ko 4mbps milega n speed nai aegi toh aap kya karoge haan?bolo?"
D
Deleted member 13033
YMMV is a thing to notice but i also wanted to know what policy AIRTEL have in mumbai
now please just stop crowding this thread,let AIRTEL customers answer it
u do know that mgcarley knows more about "BB" nd ISPs' than anyone would ever know about it here nd I was talking about the whole world nd nt just India just incase u were thinking otherwise ...nd has given us all ton of info. on it so be thankful as he was trying to help u out.
Moving to ur answer......
I am on airtel "BB" for long time now.....their speeds are good cc service is above avg. (used to be very good 2-3yrs back)
but they luv to giv u double bills whn mtnl is offering same speeds at half rate for past 3-4 months. Airtel also loves to discriminate among its customers as ppl in Banglore got double speed offer and rest in like Delhi....Mumbai did not.
now please just stop crowding this thread,let AIRTEL customers answer it
u do know that mgcarley knows more about "BB" nd ISPs' than anyone would ever know about it here nd I was talking about the whole world nd nt just India just incase u were thinking otherwise ...nd has given us all ton of info. on it so be thankful as he was trying to help u out.
Moving to ur answer......
I am on airtel "BB" for long time now.....their speeds are good cc service is above avg. (used to be very good 2-3yrs back)
but they luv to giv u double bills whn mtnl is offering same speeds at half rate for past 3-4 months. Airtel also loves to discriminate among its customers as ppl in Banglore got double speed offer and rest in like Delhi....Mumbai did not.
chetanhooli
Overclocked.in
YMMV is a thing to notice but i also wanted to know what policy AIRTEL have in mumbai
now please just stop crowding this thread,let AIRTEL customers answer it
Dude ! Folks are helping here and you ask him to Buzz off.. well i am not sure your gonna get too many replies with that attitude of urs. Been an Airtel customer for 3 years now. But wont reply to thinck heads like this
now please just stop crowding this thread,let AIRTEL customers answer it
Dude ! Folks are helping here and you ask him to Buzz off.. well i am not sure your gonna get too many replies with that attitude of urs. Been an Airtel customer for 3 years now. But wont reply to thinck heads like this
B
brickhouse
Dude ! Folks are helping here and you ask him to Buzz off.. well i am not sure your gonna get too many replies with that attitude of urs. Been an Airtel customer for 3 years now. But wont reply to thinck heads like this
really dude?
i already knew what mgcarley wanted to tell me,i told him in 2 threads but he didn't listen and kept posting so thats the reason th told him to stop but people like you just jump to conclusions
and about your reply,don't need it,i want somebody from mumbai for advice
---------- Post added at 05:23 PM ---------- Previous post was at 04:51 PM ----------
u do know that mgcarley knows more about "BB" nd ISPs' than anyone would ever know about it here nd I was talking about the whole world nd nt just India just incase u were thinking otherwise ...nd has given us all ton of info. on it so be thankful as he was trying to help u out.
Moving to ur answer......
I am on airtel "BB" for long time now.....their speeds are good cc service is above avg. (used to be very good 2-3yrs back)
but they luv to giv u double bills whn mtnl is offering same speeds at half rate for past 3-4 months. Airtel also loves to discriminate among its customers as ppl in Banglore got double speed offer and rest in like Delhi....Mumbai did not.
wow mgcarley really knows everything about BB and ISP? - he is good at giving info and and cause he is starting his own service thats why he knows alot about it but this doesn't mean he knows everything and especially not WW.
now coming to my reply to him was because like i wanted to get an answer from someone with AIRTEL which has experience of AITEL and how they function,all the info that he gave me,i already knew about so told him that i would like it from an airtel customer but he didn't stop and ao i told him to stop replying.
anyways thanks for your answer,appreciate it alot.
---------- Post added at 05:30 PM ---------- Previous post was at 05:23 PM ----------
I have a few issues and did not want to start a thread for it so am posting it here.
Anyways,
I was offered the 1799 impatience plan about 8 days back and decided to go for it as I'm not a heavy downloader and my usage goes up to around 35 to 45 Gb's per month.
Now, someone from the CC calls me up and tells me that 4 Mbps won't be feasible on my line because the distance (whatever the technical term was) was too big.
I had faced a similar issue after applying for IPTV connection around 6 months back so I kinda understood where she was coming from.
Now what riles me is that I do not have any clue whether the Airtel people will do ANY damn thing about it?If I need speeds in excess of 1 mbps then I'll have to change my Service provider, right?
I was so excited about IPTV but after paying the amount for the STB these people disappointed me big time.Same about the 4 mbps connection as I am fond of streaming footy matches on quality streams but wanted to run even heavier streams.
Now the only possible saving grace is the double speed thingy as I'm currently on the 1699 1 Mbps plan.But I'm not sure whether they'll change my plan or instead just tell me that it isnt feasible on my line.I mean, I have been on a 2 mbps plan a few months back and it worked well.
If they F*** up this time then its goodbye Airtel from my side.Ironically, I used to sing praises about their service quality about a year back but since then I've had issues with them regarding:
-The IPTV connection.They refunded the amount after something like 6 months, and after I called them a million times just to reiterate that I made a legit payment.
-My Airtel postpaid bill.
-The broadband plan change.
Let's see what transpires over the next month.
---------- Post added at 09:38 PM ---------- Previous post was at 09:34 PM ----------
And yes,
I just called up a CC guy about the issues and the idiot had no clue as to what was going on.
He gave me all sorts of insane, baffling replies.He even asked me "agar aap ko 4mbps milega n speed nai aegi toh aap kya karoge haan?bolo?"
if they don't give you the 4MBPS speed then tell them to return the installation charge cause you spent that much and then they tell you they can't provide you the service
also their retention department may give you the 4mbps back if you tell them you will be leaving
if they don't then don't pay next months bill and download heavy to cause them a loss on bandwidth,many companies have duped me so i dupe them nowadays when i can
really dude?
i already knew what mgcarley wanted to tell me,i told him in 2 threads but he didn't listen and kept posting so thats the reason th told him to stop but people like you just jump to conclusions
and about your reply,don't need it,i want somebody from mumbai for advice
---------- Post added at 05:23 PM ---------- Previous post was at 04:51 PM ----------
u do know that mgcarley knows more about "BB" nd ISPs' than anyone would ever know about it here nd I was talking about the whole world nd nt just India just incase u were thinking otherwise ...nd has given us all ton of info. on it so be thankful as he was trying to help u out.
Moving to ur answer......
I am on airtel "BB" for long time now.....their speeds are good cc service is above avg. (used to be very good 2-3yrs back)
but they luv to giv u double bills whn mtnl is offering same speeds at half rate for past 3-4 months. Airtel also loves to discriminate among its customers as ppl in Banglore got double speed offer and rest in like Delhi....Mumbai did not.
wow mgcarley really knows everything about BB and ISP? - he is good at giving info and and cause he is starting his own service thats why he knows alot about it but this doesn't mean he knows everything and especially not WW.
now coming to my reply to him was because like i wanted to get an answer from someone with AIRTEL which has experience of AITEL and how they function,all the info that he gave me,i already knew about so told him that i would like it from an airtel customer but he didn't stop and ao i told him to stop replying.
anyways thanks for your answer,appreciate it alot.
---------- Post added at 05:30 PM ---------- Previous post was at 05:23 PM ----------
I have a few issues and did not want to start a thread for it so am posting it here.
Anyways,
I was offered the 1799 impatience plan about 8 days back and decided to go for it as I'm not a heavy downloader and my usage goes up to around 35 to 45 Gb's per month.
Now, someone from the CC calls me up and tells me that 4 Mbps won't be feasible on my line because the distance (whatever the technical term was) was too big.
I had faced a similar issue after applying for IPTV connection around 6 months back so I kinda understood where she was coming from.
Now what riles me is that I do not have any clue whether the Airtel people will do ANY damn thing about it?If I need speeds in excess of 1 mbps then I'll have to change my Service provider, right?
I was so excited about IPTV but after paying the amount for the STB these people disappointed me big time.Same about the 4 mbps connection as I am fond of streaming footy matches on quality streams but wanted to run even heavier streams.
Now the only possible saving grace is the double speed thingy as I'm currently on the 1699 1 Mbps plan.But I'm not sure whether they'll change my plan or instead just tell me that it isnt feasible on my line.I mean, I have been on a 2 mbps plan a few months back and it worked well.
If they F*** up this time then its goodbye Airtel from my side.Ironically, I used to sing praises about their service quality about a year back but since then I've had issues with them regarding:
-The IPTV connection.They refunded the amount after something like 6 months, and after I called them a million times just to reiterate that I made a legit payment.
-My Airtel postpaid bill.
-The broadband plan change.
Let's see what transpires over the next month.
---------- Post added at 09:38 PM ---------- Previous post was at 09:34 PM ----------
And yes,
I just called up a CC guy about the issues and the idiot had no clue as to what was going on.
He gave me all sorts of insane, baffling replies.He even asked me "agar aap ko 4mbps milega n speed nai aegi toh aap kya karoge haan?bolo?"
if they don't give you the 4MBPS speed then tell them to return the installation charge cause you spent that much and then they tell you they can't provide you the service
also their retention department may give you the 4mbps back if you tell them you will be leaving
if they don't then don't pay next months bill and download heavy to cause them a loss on bandwidth,many companies have duped me so i dupe them nowadays when i can
zerosleeping
Regular
I disagree with the idea of not paying the bills if you don't get what you are promised. A better way would be to close all financial transactions with Airtel by surrendering the connection. Tit for Tat doesn't always work. An Eye for an Eye will make everyone blind!With the new Credit Bureau's in operation, delinquencies such as these get reported and could cause much heartache later on when one approaches a financial institution for credit. Even Landline customers are now a part of the reporting. There are ways to achieve resolution of grievances via nodal officers or TRAI, but non payment of bills shouldn't be the solution.Just my 2 cents.FYI I'm a satisfied customer currently on the 1Mbps Plan. No issues in billing since I've had the connection in Nov 2008.
mgcarley
Founder, Hayai Broadband
really dude?
i already knew what mgcarley wanted to tell me,i told him in 2 threads but he didn't listen and kept posting so thats the reason th told him to stop but people like you just jump to conclusions
and about your reply,don't need it,i want somebody from mumbai for advice
If you already know everything, why ask? You can't end an argument by telling someone to shut up. Judging by the reaction of at least 2 people in this thread, being abrasive doesn't work for anyway. A more appropriate response would be "Thank you, that confirms the answers to my questions". Small life lesson: treat people as you would like to be treated.
wow mgcarley really knows everything about BB and ISP? - he is good at giving info and and cause he is starting his own service thats why he knows alot about it but this doesn't mean he knows everything and especially not WW.
now coming to my reply to him was because like i wanted to get an answer from someone with AIRTEL which has experience of AITEL and how they function,all the info that he gave me,i already knew about so told him that i would like it from an airtel customer but he didn't stop and ao i told him to stop replying.
anyways thanks for your answer,appreciate it alot.
I won't say anything about that first sentence except that surely I've shown that I at least know something about some parts of the ISP business in India and in several countries on several continents, and having utilized services in many countries too as a retail customer. I think the only major ISP I haven't used in Mumbai is Sify and a couple of Reliance and Tata products.
What I'm wondering is, why would you think I don't have experience as an Airtel retail customer? I'm from Mumbai, I have experienced Airtel's retail services for both Broadband and Mobile, but without knowing what suburb you live in it's hard to say what kind of service you get.
As I also suggested to you, since the service can be of different quality in different parts of the city, and indeed, the country, why not ask your neighbours who may have Airtel connections how they are finding the quality of service? They at least would be able to give you a realistic answer.
if they don't give you the 4MBPS speed then tell them to return the installation charge cause you spent that much and then they tell you they can't provide you the service
also their retention department may give you the 4mbps back if you tell them you will be leaving
if they don't then don't pay next months bill and download heavy to cause them a loss on bandwidth,many companies have duped me so i dupe them nowadays when i can
Not paying the bill will get you in trouble.
OT: That's just one more reason we're sticking to a prepaid model, then at least we can show that the bandwidth has been utilized in the case of a refund demand (especially in the case of data plans).
We want to be fair to the customer and provide an exceptionally high quality of service, but at the same time we don't want people like you ripping us off, as apparently your intention may be.
If there is a genuine problem with the service (slow-speeds etc) then it is our responsibility to rectify it but we do have to be notified, in case our 24x7 monitoring fails to notice a problem, and if the service quality is proven to be consistantly bad then we surely would owe you a refund or some kind of compensation like a month of free service.
i already knew what mgcarley wanted to tell me,i told him in 2 threads but he didn't listen and kept posting so thats the reason th told him to stop but people like you just jump to conclusions
and about your reply,don't need it,i want somebody from mumbai for advice
If you already know everything, why ask? You can't end an argument by telling someone to shut up. Judging by the reaction of at least 2 people in this thread, being abrasive doesn't work for anyway. A more appropriate response would be "Thank you, that confirms the answers to my questions". Small life lesson: treat people as you would like to be treated.
wow mgcarley really knows everything about BB and ISP? - he is good at giving info and and cause he is starting his own service thats why he knows alot about it but this doesn't mean he knows everything and especially not WW.
now coming to my reply to him was because like i wanted to get an answer from someone with AIRTEL which has experience of AITEL and how they function,all the info that he gave me,i already knew about so told him that i would like it from an airtel customer but he didn't stop and ao i told him to stop replying.
anyways thanks for your answer,appreciate it alot.
I won't say anything about that first sentence except that surely I've shown that I at least know something about some parts of the ISP business in India and in several countries on several continents, and having utilized services in many countries too as a retail customer. I think the only major ISP I haven't used in Mumbai is Sify and a couple of Reliance and Tata products.
What I'm wondering is, why would you think I don't have experience as an Airtel retail customer? I'm from Mumbai, I have experienced Airtel's retail services for both Broadband and Mobile, but without knowing what suburb you live in it's hard to say what kind of service you get.
As I also suggested to you, since the service can be of different quality in different parts of the city, and indeed, the country, why not ask your neighbours who may have Airtel connections how they are finding the quality of service? They at least would be able to give you a realistic answer.
if they don't give you the 4MBPS speed then tell them to return the installation charge cause you spent that much and then they tell you they can't provide you the service
also their retention department may give you the 4mbps back if you tell them you will be leaving
if they don't then don't pay next months bill and download heavy to cause them a loss on bandwidth,many companies have duped me so i dupe them nowadays when i can
Not paying the bill will get you in trouble.
OT: That's just one more reason we're sticking to a prepaid model, then at least we can show that the bandwidth has been utilized in the case of a refund demand (especially in the case of data plans).
We want to be fair to the customer and provide an exceptionally high quality of service, but at the same time we don't want people like you ripping us off, as apparently your intention may be.
If there is a genuine problem with the service (slow-speeds etc) then it is our responsibility to rectify it but we do have to be notified, in case our 24x7 monitoring fails to notice a problem, and if the service quality is proven to be consistantly bad then we surely would owe you a refund or some kind of compensation like a month of free service.
B
brickhouse
normally it won't atleast in indiai normally don't do it but many companies force you too,for example:i had a hathway connection for 6 months subscription in advance unlimited connection(Rs.6000),in the last month wasn't able to surf my internet for 28 out of 30 days so the HATHWAT BILLING HEAD OF DEPARTMENT OFFICER told me i can acces their internet for free for the next one monthi did and that too had connection cuts.after that month i get a bill of Rs.4000 of which Rs.800 is for subscription and Rs.3800 for usage.i called them and told them that this bill is wrong,they said because you 6months had expired they transferred my account to an Rs.800 per month(for connection) plus charge per MB download(Rs. 3800) for my usage and told me that they wouldn't start the connection if i din't pay so i dumped them.