Asking Airtel for Xstream fiber coverage

Messages
150
Location
Mohali
ISP
Airtel
The nearest xstream fiber cable is about 200meters from my house. It has been like this since at least 3 years. During this time I have requested the coverage through the airtel app 4-5 times and everytime I get a response that "area out of coverage"(duh).

Meanwhile, Jio has laid their fiber and gone live in the last 6 months at my very location airtel refuses to service. There is another ISP as well who is already servicing the area.

The thing is, I have used airtel broadband since 2005 in Chandigarh till 2018 when I moved out from Gurugram, and have found it to be quite reliable.

Is there a way to reach someone in airtel to get this miniscule task done.
 
Talk to local Airtel guy, Airtel provides 100 meters of cable for free and charges 10-12/M for additional wire. If you're willing to pay for additional wire, maybe the local guy could get your connection done.
 
It's the standard policy of Airtel. In case of UP-East circle, I know 4 people who have/had taken Airtel connection in 4 different cities and everyone was offered 100M of wire for free. Try to contact local Airtel agent, they will tell you the ground situation of your locality.
 
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