Asus RT N13U not working with Beam Fiber

[ApoorvSharma]

Hi Guys, first of all I am new to this forum. I have been following it for reviews and all for quite a long time. Now I am in trouble so need your help. I bought Asus RT N13U from Flipkart few days back. But it is unable to detect my Beam Fiber, the same fiber works fine when I connect it to my laptop. I contacted Asus guys, they asked me to upadate firmware, setup PPPoE connection, Automatic IP and in the end we manually entered all the details in Static IP. The error message that comes in is "Your Ethernet Cable is not connected". I got the router replaced and the new one is also having same problem. Please help me setup WiFi connection with this router. Thanks a lot. Here is the link to the router I bought: https://www.flipkart.com/asus-rt-n13u-b1-wireless-n-all-in-one-printer-server-router/p/itmd3849zu3sgwxq?pid=RTRD38494HWZVMAK

 

[q12345rt]

Did you take it to Asus service center and got it replaced or replaced from flipkart? I think its mostly hardware issue. Better to check with other connection.
I use same router but flashed it with DD-WRT.

 

[ApoorvSharma]

Hi, I got it replaced by Flipkart.

 

[dextermorgan]

Do any lights light up on the router light up when you connect the beam cable to your router?

 

[ApoorvSharma]

Nope, the WiFi light and the power light is on. But the internet light is off