BAD News for Airtel DTH

[aviral sangal]

You may see [thread=66263]this thread[/thread] (if not already seen) to know how much i fought. I dont understand why airtel continues same policy with others. If customer complains then enable else charge them for nothing!





there is no radio channel in airtel DTH.. so question of being free is out of question!


There were radio channels earlier and my pack does show radio channels but they have removed them.

Just got the SMS from manager that my case is in head office and would be resolved by day end

 

[aviral sangal]

Update.
Got a call from Head Office in gurgaon....after some heated arguments they agreed to give me 6 channels free of cost of my choice.

That guy said aaj tak is not FTA.
So i said it is FTA all other DTH have it in FTA and if you go to discrete channel selection please tell me does airtel has any FTA?

He said as per TRAI guidelines i interrupted him in between saying that its not under TRAI its under MIB.
He was like no sir. i said check it on their website and thought that he has been caught on wrong foot and gave me that offer. so i gave him list of channels costing Rs90+ taxes pm

---------- Post added at 06:29 PM ---------- Previous post was at 06:28 PM ----------

And yea if anyone wants phone number of head office i have it

 

[Guest]

Update.
Got a call from Head Office in gurgaon....after some heated arguments they agreed to give me 6 channels free of cost of my choice.

That guy said aaj tak is not FTA.
So i said it is FTA all other DTH have it in FTA and if you go to discrete channel selection please tell me does airtel has any FTA?

He said as per TRAI guidelines i interrupted him in between saying that its not under TRAI its under MIB.
He was like no sir. i said check it on their website and thought that he has been caught on wrong foot and gave me that offer. so i gave him list of channels costing Rs90+ taxes pm

---------- Post added at 06:29 PM ---------- Previous post was at 06:28 PM ----------

And yea if anyone wants phone number of head office i have it
that's great even i will call up at mumbai office and talk about the same.

 

[aviral sangal]

that's great even i will call up at mumbai office and talk about the same.
Yea you should and always try to prove them wrong and never accept what they are saying

 

[pradeep19augyadav]

airtel has always fooled people and will continue to do so . unless people wake up and take action to pin these guys down that is consumer courts support . I had given many complaints to customer care of airtel digital tv and lodged complaint for sm2 error and no video . every time they issue me a complaint no and next day send an sms to me stating that your complaint is resolved and closed without actually soving the problem . AIRTEL is actually in this habbit of bluffing the consumer as one of my friends also faces the same problem and if u search there are numerous examples on the internet to prove this . we must take proper action against such defaulter s consumer complaints and the penalities they will have to pay can wake them from slumber