Bad News For Tata Docomo Customers

[srbh310]

Hi,Had a conversation with Docomo CCE Karthik. Here it is,{Karthik} Good evening Mr Saurabh. You are on line with Karthik.{Saurabh} hi{Karthik} I understand that you would like to know details about 3g n/w. Can I help you with the same ?{Saurabh} yes please... 'm from Aurangabad Maharashtra. Since 23 jan i am not getting 3g n/w{Karthik} Sorry for the inconvenience caused to you{Karthik} Would you like to have this information for the number 9028****** ?{Saurabh} yes{Karthik} May I know do you have 3G pack in your number?{Saurabh} Do i require a 3g pack for making voice or video calls?{Karthik} Yes{Karthik} As per our information{Saurabh} can't i use 3g n/w for making voice calls?{Karthik} Now you need to activate the 3G internet pack then only you will get 3G network{Saurabh} From launch of 3g n/w i use 3g n/w mode in my handset. and it worked like a charm. what happened now?{Karthik} But Now it is a New update that with out 3g pack There is no option to get 3G network and access internet{Saurabh} it means i have to buy 3g Internet pack to make voice call? is that so?{Karthik} Yes{Saurabh} then why it is not on web site?{Karthik} It is a new update and shortly it will be update in the web site{Saurabh} all 3g Internet packs comes with validity. is there any way to make 3g permanent/life time?{Karthik} all the pack 30 days validity{Karthik} As of now there is no option to get 3G internet pack permanent{Saurabh} and even if i don't use internet, do i have to buy 3 g internet pack just to get better connectivity 3g offers for voice calls?{Karthik} Yes sir{Saurabh} What? I have to buy 3 g internet pack just to get better connectivity and clarity for voice calls?{Karthik} To get the 3G service you need to recharge any 3G pack then you will get complete 3G services{Saurabh} okay... is this temporary or permanant?{Karthik} Sorry to inform you that,as of now there is no update for the same{Karthik} Once we will get{Saurabh} This makes no sence ! Now please tell me how to port out from tata docomo.{Karthik} Definitely we will provide the details{Karthik} I am sorry for the inconvenience but we will take it as a valuable feed back and forward to the concerned department.

 

[gauravbr]

So you too had the same experience as I had with CC.I hope the news will be coming shortly on Blogs and Portals..

 

[Reshma Marwadi]

lol..i have seen TATA DOCOMO C.CARE is posting replies in all other Threads except this thread....Isn't that funny???

 

[TATADOCOMO]

@All,In case if you are not satisfied with the revert or if you would like to express your concern in detail,please mail us on social[a]tatadocomomarketing.com and we'll look into it asap. Thanks and RegardsCustomer CareTata DOCOMO.

 

[amar]

lol. :Storyteller: >> Obviously we r not satisfied with this move... I am going to port my Main Tata Docomo Number to BSNL. leasantry: I and gauravbr already discussed on this issue with nodal officer and they are fine to port our numbers to other operator. Now we are going to port to BSNL. BSNL having better 3G coverage in MH circle. So Hello :Mates: to BSNL.

 

[Nishant]

lol. :Storyteller:
>> Obviously we r not satisfied with this move... I am going to port my Main Tata Docomo Number to BSNL. leasantry: I and gauravbr already discussed on this issue with nodal officer and they are fine to port our numbers to other operator. Now we are going to port to BSNL.
BSNL having better 3G coverage in MH circle. So Hello :Mates: to BSNL.

Count me in too. And there are many others too porting out of Docomo just because of this. My choice too is BSNL.

 

[iCon]

l So Hello :Mates: to BSNL.
BSNL is in deep cash shortage..Thank you for porting in to BSNL..Your kind high uses will help them to recover a bit. :iconrofl:

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This is called Patriotism!

 

[kookaburra]

I guess we must find a non-3G operator with the hope that the GPRS speeds won't be capped.. So please share your view on these non-3G operators: Aircel, Uninor, Reliance (Airtel has already partnered with Idea and vodafone for 3G)Who among the above provides good GPRS/EDGE coverage?

 

[xaypatil]

But they will be able to access net via EDGE/GPRS and can not notice much difference in speed, becauase latching with 3G network doesn't mean that one will get 3G speed on 2G pack, So I guess it doesn't matter much for 2G data users.
we used to get 3g speeds on surfing on 2g packs....

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Count me in too. And there are many others too porting out of Docomo just because of this. My choice too is BSNL.
ere
in MH now to use 3g there is only one option now BSNL

 

[power_8383]

Even I am (and couple of my friends) now shifting to BSNL.Bye bye DOCOMO