Bharti planning big investment in India

[Sushubh]

exactly! airtel delivers what it promises and people blame me for prasing them always!

 

[shankb]

Originally posted by Sushubh@Jul 29 2005, 12:21 AM
it is actually the best. they are just complaining abt airtel mentioning that they serve a particular area and they later say that the particular gali muhalla is not covered. now they cannot actually give you house numbers in advertisements where they can actually provide a connection?
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Airtel service is PATHETIC. Agreed they cant give ur house nos. in their advt. but even on contacting them, they fail to provide the right info.

Well, I had applied for their conn. Initially they confirmed whole of my area was covered,gave me ref no. and told that a guy would come to my house within 2 days. After 3 days nobody turned up. On contacting them again they said - "Sir we arent sure whether whole of ur area is covered". Instead gave me nos. of their local franchise and asked to verify urself!!!

And for that local man he is still not able to give me the right info.
Even after 2 days of asking the local guy, his reply was - "sir, system me problem hai. kal subhe pata doonga". :angry:

 

[Sushubh]

u can actually check for their availability by looking for their dabbas around your house and checking if any closeby PCOs has their telephones.

 

[cyberwiz]

Originally posted by shankb@Jul 31 2005, 09:36 PM
Agreed they cant give ur house nos. in their advt. but even on contacting them, they fail to provide the right info.
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Exactly...who talked abt particular galis or house no's ? ..they have advertised on the website that they have my locality covered...ad has been there for the past 4 months or so....but when contacted by phone, the response is negative. Guess..its happening in other localities as well...

Not really blaming them for that but reading the posts here...had come to expect everything good from them...thats it.

 

[shankb]

Originally posted by Sushubh@Jul 31 2005, 09:45 PM
u can actually check for their availability by looking for their dabbas around your house and checking if any closeby PCOs has their telephones.
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Thanks for sharing that Sushubh.

But dont u think it speaks of their POOR service. They might be delivering good reliable conn. but being unable to verify a basic thing, such as availibility and giving assurance of conn. ???

Although Tata takes time in giving conn. but they at least have a proper online appl. system in place.

 

[Sushubh]

maybe. i generally tend to check my locality for presense of the service providers rather going directly to company... did that with sify and did it with airtel

 

[sachin214]

Originally posted by shankb@Aug 1 2005, 08:43 AM
Thanks for sharing that Sushubh.

But dont u think it speaks of their POOR service. They might be delivering good reliable conn. but being unable to verify a basic thing, such as availibility and giving assurance of conn. ???

Although Tata takes time in giving conn. but they at least have a proper online appl. system in place.
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Well I think Tata is worse then anyone ,In my area I enquired about their service almost everyweek for the last 2 months from Tata shoppe and they said ,that BB service will take atleast 1 year as they have not laid any lines in the area,but as soon as airtel and bsnl started service ,they started distributed pamphlets advertising BB and its launch offers like BB registration for Rs 500 as against Rs 1500 for early birds .When enquired if they have laid lines ,they said they will do so in about a week.They confirmed that its adsl but had no idea if it requiers any modem.

As against this airtel took almost 2 months laying underground cables and telephone lines like Bsnl ,then they laid internal wires in all buildings where they had great expectations,only then did they distributed pamphlets and offer brouchers.And services were started within two days of its launch in my building