Bigbasket News & Updates

Earlier I could option for next day delivery. But now it shows minimum 3 days to deliver any order. Last time it was showing available slot after 6 days. What has changed suddenly?
 
Is it just me or prices on Big Basket have suddenly skyrocketed in the last week or so ?
 
Not sure about BB but Grofers is a mess. They have removed most of their self branded products which I liked to order. And discounts are more or less gone. Though I still find some good deals here and there. But it's not my primary choice of app to load when I have to order grocery stuff.
 
Dear bigbasketeer,

Hope you and your family are doing well. Wish you a wonderful 2024.

Today, I want to share some exciting news. Since we started bigbasket in 2011, slotted delivery is what we’ve been associated with. Over the years, customers have told us they love the convenience of getting a large range of groceries together with great savings delivered in the time slots of their choice, typically on the same or the next day. A couple of years ago, we launched bbnow, our instant grocery service, where you can get essentials delivered in minutes.

While each of these services (slotted delivery and instant delivery) has its own advantages, we’ve been asking ourselves - what is that sweet spot where we can bring you an extensive range of products, even better savings, and superfast delivery? After re-engineering our systems and processes, we believe we’ve found the answer.

I am happy to announce that in our slotted delivery service, you will now get the same extensive range and assortment of groceries delivered to you in less than 2 hours and with extra savings of 5% off on thousands of products. As before, you get to choose your own slots too. In line with these changes, we are rebranding our slotted delivery service to bigbasket supersaver.

Not only will you now see tangible savings with the extra 5% off on a large range, you will also get 3 times the assortment of instant grocery (which means you are more likely to get your preferred products every time). I also invite you to explore the benefits of the Tata Neu-HDFC Bank credit card to add more savings.

Of course, when you need something immediately, bigbasket now (bbnow, in short), our instant grocery option, works very well to consistently deliver what you need in minutes. If you don’t need something urgently or are ordering a larger number of items, I’d recommend bigbasket supersaver as an excellent option that is faster than before and offers great savings.

bigbasket is the best place to get savings, range and convenience in one place. I hope you will continue to support our services as you have all these years.

I’d love to hear from you. In case you have any suggestions or feedback, write to me at ceo@bigbasket.com.

Thanks for being a bigbasketeer.

Warmly,
Hari Menon
 
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Hello bigbasketeer,

We wanted to share some exciting news about your bigbasket experience! In addition to offering the widest selection and great prices, we've made a huge improvement to our delivery speed. We're now faster than ever!

That’s right, bigbasketeer! Now all your orders will be delivered in 10 minutes by default. To shop:

» Open your bigbasket app. You’ll be taken directly to bbnow.
» Add items to cart and select “Get it now” at checkout.
» Sit back and relax while we pop over with the goods in ~10 minutes!

Note: A change in your app experience.

As a regular shopper on bigbasket, you will notice a change in your app experience.

Previously, after opening the app, you had to manually select bbnow to get 10 minute delivery. But not anymore. Now, when you open the app, you will be directly inside bbnow!

We’re all about flexibility. So if you want your order delivered on another day/time, you can do that. On the checkout page, select “Schedule delivery”, pick a slot, and you’re good to go.
 
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