BIGTV Worst customer service

  • Thread starter Thread starter vigni_axe
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Did not work for me.. Maybe you might be luckier
Got hold of a CSR finally today after waiting for over 20 minutes. Chose option for English, but the CSR I spoke talked to me in Hindi. After explaining to her that I do not speak the language, I told her that I had issues recharging my 500 + 200 coupons I got with my South India offer. She said re charge coupons can be 125/150/175 and nothing else. I explained to her that I am looking at a 500 re coupon and that I got the 2190 package for South India. She said she never heard of it and disconnected me..
Spoke with my retailer and he admitted that it is in a real mess . He promised to try and help me recharge..
You not need to use it right now. Your connection is already one.

Recharge is only work for us who have connection before luanch and it is that price only. Your dealer looks like dumb.:D:wall:
 
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