BSNL Broadband: help with plan change confirmation?

[romanticking20201900]

Hi I am on IP 59.x.x.x which is NIB-I so I cannot see any change of my plan as future or provisioned how can I know the plan change confirmation?the new portal id is not working for me.pls help me

 

[Deleted member 10390]

Register at self care portal using your consumer no. It will take some time for the process to be approved.

 

[romanticking20201900]

what is consumer no?

where it is located?

---------- Post added at 06:56 PM ---------- Previous post was at 06:32 PM ----------

BB user id not working for me

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Broadband User ID is Invalid or You do not have Active Broadband in Your Service.
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[Deleted member 10390]

You will find customer no in your bill. In the self care portal you need to register. I think it takes a few days' time for it to get activated.

 

[romanticking20201900]

will the BSNL people change the plan at midnight?will it get automatically changed or they change it manually?

 

[Deleted member 10390]

Not necessarily at mid night. Mention your current plan and the plan you have applied for.

 

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[romanticking20201900]

I am on 500c plan which have night unlimitedI have applied for 750 unlimited plan

 

[Deleted member 10390]

Download a small file (say 10 MB) at 8.30 am. Check whether it is charged or not. If not charged, you are in UL 750. Otherwise you are still in 500 C.

 

[romanticking20201900]

it is not changed yet!during plan change will i face disconnection or anything like that or it can be changed when i am online alsoif they change my ip from 59.x.x.x to 117.x.x.x will i get disconnected during the change of NIB-I to NIB-II

 

[Deleted member 10390]

Simply switch off the modem and ON it again. It will reset your session to the current values. Better wait till you see a change in usage details as zero. Make follow up calls. Normally they change in the first week of every month. Call can do magic with BSNL.