Hello guys!
Three months back when I was at my parents home(where this BSNL Fibre connection is), I saw the data usage exceeded the quota.
I don't think my parents will use that much.
So I changed the plan to "Fibre Value Plus" 3300GB@100Mbps, then 10Mbps from 2000GB plan.
I got a new phone for my mom reset my father's phone and tablet thinking it can be some malware/virus.
On top of it I bought Unifi Access Point for Wifi and bought a new TP-Link XPON router. All the passwords are changed other than the BSNL PPPoE password.
Still the data usage of 3300GB happened in the first 5 days of the month(april). Last month when my father went to BSNL they told him to change the Wifi Password. I knew it wasn't the problem. So I started checking few times a day for any unwanted wifi clients on Unifi Controller. There is no wifi client other than my parents devices.
Yesterday, 1st May 400GB+ was used even though they were not at home.
Today 2nd May, they are at home and the usage increased to 655GB.
When I took the screenshot to post here and it was 654GB, and now in less than an hour it is 675GB.
Source
Is there a possibility that somebody is using our PPPoE connection elsewhere?
Anybody heard anything like this? What's the best way to deal with this?
Thank you!
Three months back when I was at my parents home(where this BSNL Fibre connection is), I saw the data usage exceeded the quota.
I don't think my parents will use that much.
So I changed the plan to "Fibre Value Plus" 3300GB@100Mbps, then 10Mbps from 2000GB plan.
I got a new phone for my mom reset my father's phone and tablet thinking it can be some malware/virus.
On top of it I bought Unifi Access Point for Wifi and bought a new TP-Link XPON router. All the passwords are changed other than the BSNL PPPoE password.
Still the data usage of 3300GB happened in the first 5 days of the month(april). Last month when my father went to BSNL they told him to change the Wifi Password. I knew it wasn't the problem. So I started checking few times a day for any unwanted wifi clients on Unifi Controller. There is no wifi client other than my parents devices.
Yesterday, 1st May 400GB+ was used even though they were not at home.
Today 2nd May, they are at home and the usage increased to 655GB.
When I took the screenshot to post here and it was 654GB, and now in less than an hour it is 675GB.
Source
Is there a possibility that somebody is using our PPPoE connection elsewhere?
Anybody heard anything like this? What's the best way to deal with this?
Thank you!
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