@Rahul Kalani Thanks for reply.
1. Have you tried the speedtest again on different servers of speedtest.net?
Please specially test on spectra net Mumbai server and also test on fast.com on 2.4Ghz WiFi by different mobile. Also try both tests on your laptop by 2.4Ghz wifi but not by LAN.
2. What link speed shows you in your mobile and laptop on 2.4Ghz WiFi?
Also share you mobiles and laptop Model numbers.
3. On which date, you had officially submitted the last request application for ftth connection in bsnl office and after how many days later (date and month) they installed the connection in your home?
I want to know how much time they generally takes to install connection after taking advance money?