@jbstands try it once and follow each step. If fails then new ont. If works then good.
For ONT bridge configuration,
1. Take Backup of ONT in working state.
2. Take screenshot of WAN status Page with PPPOE and Voice (if you use then don't delete it). Make sure to include your PPPOE WAN MAC from that status page in screenshot as you need to enter it on the router.
3. Create Bridge profile with MTU 1500, Enter your PPPOE vlan, Service mode Internet, 802.1p (null), Disable the LAN DHCP and bind the LAN ports with the bridge profile.
4. Delete the previous PPPOE profile.
5. Make sure that the WAN MAC last two digits of the Bridge Profile are not the same as PPPOE profile WAN MAC from the screenshot.
Note: Do not DELETE other profiles until you create Bridge profile and save/add it.
For ONT bridge configuration,
1. Take Backup of ONT in working state.
2. Take screenshot of WAN status Page with PPPOE and Voice (if you use then don't delete it). Make sure to include your PPPOE WAN MAC from that status page in screenshot as you need to enter it on the router.
3. Create Bridge profile with MTU 1500, Enter your PPPOE vlan, Service mode Internet, 802.1p (null), Disable the LAN DHCP and bind the LAN ports with the bridge profile.
4. Delete the previous PPPOE profile.
5. Make sure that the WAN MAC last two digits of the Bridge Profile are not the same as PPPOE profile WAN MAC from the screenshot.
Note: Do not DELETE other profiles until you create Bridge profile and save/add it.
