BSNL Hotstar unsubscribed automatically on Fiber super star premium plan

Messages
83
Location
NA
ISP
Airtel Xstream,
I have received message from BSNL that my Hotstar has been unsubscribed. I am on fiber super star premium plan. How to get back hotstar? Whom should I contact?
 
They're downgrading users on Hotstar Premium to Hotstar Super. You should have gotten a WhatsApp message that you are eligible for Hotstar Super Plan. You need to click the 'Claim OTT' button there and follow onscreen instructions.
 
I have not received any whatsapp message or normal sms. Will visit BSNL office and check with them
 
I visited the BSNL office and got it activated from there as I was not receiving the message. Luckily after going to 4 different desks the 4th person helped me.
 
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