Buy a plan before prices go up?

[Dhiraj]

Like this, the options show up only if you already have enough balance for the selected recharge.

Hi @varkey Just to test this , I tried buying the same Rs.21 pack as in your screenshot and my talktime balance is Rs.29. Yet I do not see the “use your account balance” option. Any thoughts ?

 

[ap99]

If I am not wrong you need to keep a minimum of Rs.10 in your account. So that option might come if you have 31 in your balance.

 

[Dhiraj]

I added 50 bucks. Still no “account balance” option.

 

[ap99]

Oh!
I remembered reading about it long time back in the app so I told. Sorry about that.

 

[Dhiraj]

No problem at all @ap99 you we’re only trying to help

 

[Sudarshan61]

I added 50 bucks. Still no “account balance” option.

Click on talktime Balance- It will take you do recharge page.
Select the recharge pack that you want (less than talktime balance) click Buy
You will have option to pay with the talktime balance
Just tried with 4G Data Pack and it works.

 

[Dhiraj]

@Sudarshan61 its pretty wierd. Yesterday it should me the account balance that can be used to recharge sing the usual recharge process but today hen I checked , the option is gone again. I tried both ways - usual recharge process as well as clicking on talk time and then doing recharge. It doesn’t work.
In this scenario, it will be a big gamble to top up for 1500 and then not be able to use that money to recharge.
Any ideas friends ?

 

[yougotmehere]

I am not 100% sure but the account ballance needs to be above 100. Moreover, you can't recharge top-ups with that ballance.

 

[Dhiraj]

@yougotmehere It showed me the "use account balance" option several times yesterday. My balance was 39 and I was purchasing a 4G data addon costing Rs.21

I tried just now and I can see the "use account balance" option again.

I will try several times and report what I find, if at all

 

[pudu123]

I recharged with the 1299 plan using Amazon pay upi which gave me ₹50 cash back so I effectively got the 336 days plan for 1249.

it should get activated when my current 1699 plan expires this January.

i will only be getting 24gb data for 336 days but that’s ok since I work from home and don’t use mobile data much.