Does anyone know (and using) good Call statistics software?
I need specific features.
Thanks in advance
I need specific features.
- I should be able to specify date range for analysis
- It should be able to consider call pulse (1 sec pulse or 1min pulse).
For e.g., For 1 min pulse it should consider a call of 1:25 as 2 mins. So two calls of 1:25 will actually be counted as as 4 mins and not 2:50 - I should be able to specify if I want to analyze incoming calls or outgoing calls or both
Thanks in advance