I raised the issue of high ping in games like Valorant, Apex via email with JioFIber, they didn't adequately respond so I escalated the issue with ConsumerHelpline.gov.in they responded directly from Mumbai Jio Office.
At first, they thought it was only an isolated issue, but then I told them it is a city-wide problem. They have asked for details of as many users as possible and the games in which they are facing issues.
Details to be shared in Private Message:
1. Name (with which connection is taken)
2. JioFiber ID
3. Games and their IP addresses if possible.
NOTE: Name and JioFiber ID is required (so if you are not comfortable in sharing that info then do not PM).
@admin if this is violative of any rules of the forum you can remove this thread.
At first, they thought it was only an isolated issue, but then I told them it is a city-wide problem. They have asked for details of as many users as possible and the games in which they are facing issues.
Details to be shared in Private Message:
1. Name (with which connection is taken)
2. JioFiber ID
3. Games and their IP addresses if possible.
NOTE: Name and JioFiber ID is required (so if you are not comfortable in sharing that info then do not PM).
@admin if this is violative of any rules of the forum you can remove this thread.