Calling people who received 3/6/12 double data vouchers as part of Covid

  • Thread starter Thread starter mikrotik
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Thank you. I will fight for upload speeds too. He has admitted on recorded call that there is no such policy of 1/10th upload speed. He tried to troubleshoot but I told him buddy, I am a user for 3 years and I am not the only one with this. Every paying user is facing this.
 
@mikrotik please keep us posted regarding your upload speed fight proceedings. If they provide symmetrical like before, then jio will again become a good choice for people.
 
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mikrotik said:
I have big update. I pursued my case through pgportal. After logging the complaint, I received a call from someone in national headquarters next day.
Complaint date 22/04/2020 and today I received the vouchers. So resolution within a week including weekend. The issue was confirmed with resolution on 27th and promised a resolution in 48hrs and they fulfilled. I have also discussed 1/10th upload speed. He is clueless about this and asked me to log it through pgportal so that this can be taken up at highest level and resolved.

He also told me the voucher issue was present for few other users and this was resolved for them as well.
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send your complaint text to me, I will make minor changes to it and file another complaint regarding upload speed via PGportal
 
It should however put pressure on Jio to clearly state upload speed specs on plan pages.

Better send a letter to trai and dot as well 🤔
 
Exactly. There is no transparency. If this is your policy, say it on your website and your TnC. If not provide the speed. What they are currently doing is illegal.
 
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