Can Any One Give Solution for HATHWAY set top box problem

  • Thread starter Thread starter chetan9w
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Location
hyderabad
ISP
RVR
Hi i'm chetan from hyderabad, 35 days back i contacted local cable operator for cable connection, as per govt rules the cable
operator suggested me to go with Hathway Set Top Box, It was running perfectly till evening of 19 sep 2013. a white background
unplug power sign displaying " SYSTEM UPDATING, PLEASE WAIT", i thought i was channels updating from local cable distributor,
but the message showing now 21 sep 2013, i contacted distributor he said that the it will al right for some time, but it wasn't. i tried to contact local hathway customer care for more than 24 hrs but i couldn't connect to them for single time. Finally i'm posting here Can Any One Give Solution for HATHWAY set top box problem
 
ChaiBiskutBhai said:
I think the STB needs reactivation. Contact the Hathway office at Hyderguda above Bata shop.
You need to go to office before 9 AM otherwise you need to sit there till evening for your turn, Iast Thursday I went there for STB repair there was a long queue and people were very furious they were ready to beat the Hathway personal black and blue.
 
same is the case with my hathway box in bangalore... doesnt work from day 2 - any tips suggestions/complaint options?
 
chetan9w said:
Hi i'm chetan from hyderabad, 35 days back i contacted local cable operator for cable connection, as per govt rules the cable
operator suggested me to go with Hathway Set Top Box, It was running perfectly till evening of 19 sep 2013. a white background
unplug power sign displaying " SYSTEM UPDATING, PLEASE WAIT", i thought i was channels updating from local cable distributor,
but the message showing now 21 sep 2013, i contacted distributor he said that the it will al right for some time, but it wasn't. i tried to contact local hathway customer care for more than 24 hrs but i couldn't connect to them for single time. Finally i'm posting here Can Any One Give Solution for HATHWAY set top box problem
hi chetan, i am also facing the same problem, if u have resolved this problem please let me know, waiting for ur reply
 
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