Can't connect to battle.net

[deathknight67]

I can't connect to battle.net since yesterday and when I did a traceroute, it seems like it won't reach battle.net for some reason.

Tracing route to battle.net [137.221.106.104]
over a maximum of 30 hops:

  1     3 ms     3 ms     3 ms  192.168.1.1
  2     5 ms     4 ms     5 ms  static.bb.ill.59.92.216.1.bsnl.in [59.92.216.1]
  3     6 ms     5 ms     4 ms  117.208.216.1
  4     5 ms     4 ms     5 ms  218.248.126.158
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.

I tried changing my DNS and there's no use. It does work if I use a VPN but my latency increases and I don't wanna pay for a VPN just to play haha. I'm in Kerala, my router is Genexis EARTH-4222 and my MTU is at 1400. I also do need to mention that my upload speed gets low sometimes and some sites take some time to load too but speedtest shows as if I have good download and upload speeds.


Source

 

[sloj]

Default MTU should be 1460. Try opening account.battle.net

 

[deathknight67]

@sloj That opens up but Battle.net doesn't. It's not just my PC though, same thing on my phone which uses NextDNS so I'm guessing it's not a DNS issue.

 

[sloj]

Not opening here either. Definitely some issue on ISP end. Put in a complaint via selfcare site.

 

[deathknight67]

Submitted a complaint, hopefully it gets resolved. Till then it's VPN time for me ig.

 

[imdedinside]

Facing the same issue since 19 Apr. Hopefully it gets resolved soon.

 

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[kk_creed]

Hi any update on this issue? I'm facing the same problem. Also while using VPN I'm able to login to battlenet and open the game but while tying to join a game I get the error "Unable to connect to data centre. Please check your internet connection". How to resolve this issue?

 

[deathknight67]

@kk_creed They called me and I explained the issue to them and showed the traceroute, after that I got a message saying it got resolved in selfcare but it wasn't resolved and I called them back and they said they are still working on it. Currently I'm using mullvad VPN connecting through Singapore to play the game.

 

[kk_creed]

@deathknight67 I'm also using Mullvad VPN and connecting through Singapore but facing that error "Could not find any data centers. Please check your internet connection" while starting a game in Warzone DMZ. What am I doing wrong?

 

[deathknight67]

@kk_creed I'm playing overwatch 2 so I don't know if COD has it blocked, try changing the settings in mullvad like from openvpn to wireguard and other stuff