Collecting SNR and temps of the optical modules

[netfreak]

all fixed now, get just over 900 Mbit down and up

Great, what was the issue... cable / ONT / something else ?

 

[Strykar]

They blamed the ONT, took them 4 days to fix. Then they broke VoIP while assigning a Static IP, then they broke Internet access for 14 hours after fixing VoIP. I created a ruckus with support, and an escalation engineer called me and then 4 hours later, every thing was fixed. Fingers crossed now.