Does Airtel not activate their broadband on Weekends?

[potatoKun]

I paid for my airtel xstream plan on 1st october , in morning. Sales guy said technical team will contact me and we will have working connection by 1 p.m .
Technical team showed up did wiring and router setup. But had some issues in activation. Technical guy always say they mailed our issue and blah blah. Then that day passed , the next day passed, today i.e 3rd october, I contacted airtel using my friends Airtel black number( they respond fast under this service), and the airtel guy told us, it takes 2-3 business days to activate account.

I want to know, do they not activate connection on saturdays and sundays or this guy was just using the usual tricks to trick customer.
I was about to register my complain on consumer court.

What say you? Should I wait for today or lodge my complain?

 

[Taz ryzen]

Just give it another day. I had a similar issue. The guy was not able to generate the otp for installation on Sunday. He did that the next day. I paid for services on Saturday and the installation was done on Monday morning afternoon.

 

[Lolita_Magnum]

My airtel broadband connection was activated instantly as soon as the advance payment was done. Albeit it was postpaid.

 

[potatoKun]

Update from technical guy, who came for installation. We opted for fibre and dth plan. Mine and 7 connections ,with the same combo, after me are having this issue. Somehow we have broadband connection registered for delhi, and dth connection for gurgram.
Don't know what are these gentlemen smoking.

 

[BornArcher8]

I had my Airtel xstream fiber installed and activated in 4hrs of paying. The activation was instant btw. The day was also Sunday.

 

[potatoKun]

My internet is working now. They resolved the issue. people buying the bundle pack are likely to face this issue.

 

[Souradip01]

I paid amount for Airtel Xstream Fiber to the sales guy on Friday morning and he told me that installation will be done by afternoon. The day passed but no technician came. I called him and he told that they would come the next day. The next day they also did not come. Now the sales man is not picking up my phone. Tomorrow is Sunday. Don't know what will happen next. Really embarrassing. Very poor service quality.