Hello,
If you have successfully paid for your invoice issued on October 1, 2021, please disregard this notice.
There was a recent change in RBI regulations on recurring card payments that resulted in an increased failure rate on automatic card payments for your invoice. We have made some changes to our payment processing systems that should help process card payments moving forward.
Please login to your account and use the “Pay Now” button to complete the payment for this month's invoice. You will most likely have to perform a 3DS authentication to finalize the payment.
We apologize for any inconvenience this may have caused. If you have any questions or concerns, please reach out to our Support team and we will be happy to help.
Thank you,
Team DigitalOcean