E-tailers to be brought under the ambit of Consumer Protection Law

[Navjot Singh]

The consumer affairs department has moved a Cabinet proposal to bring e-commerce through all electronic modes, including through e-tailers such as Flipkart, Amazon, makemytrip, bookmyshow, and even direct selling under the consumer protection law. Moreover, if teleshoppers and e-tailers fail to take back defective items and return the amount paid by a customer within a month even after a request is made, action can be initiated against such players.

Source

More at Consumer Protection Act may get more teeth; new law may help you sue online retailers from your city

The department of industrial policy and promotion (DIPP) had taken up the issue of regulation of ecommerce retailers with consumer affairs ministry. Brick-and mortar retailers associations had represented to the DIPP after leading online sellers including Flipkart and Amazon offered deep discounts to promote sales.

Somewhere at Flipkart's offices, Bansals must be thinking ki kaash hamne Big Billion Day sale na rakhi hoti.

 

[zerosleeping]

Expect even lower discounts from e-shopping sites from now on - Unless they sell specific models released only to the e-comm websites.