Excitel Broadband Getting Lower Speeds than Promised

[Sushubh]

 

[Sushubh]

planning to get cat7 cables for router to pc. though i am guessing that would not fix this issue. would try to call the local guy tomorrow and ask him to change my port on the local switch though i am guessing that is not going to help as well because the hardware is probably low quality.

 

[Rehan Kumar]

Cat7 is overkill IMO, probably useful for 10 Gbps speed
I am using cat 5e(Amazon basic one) and get 1 Gbps speed reliably.

 

[Sushubh]

Nm. I got confused as that being a reply to my another post

 

[TarunSingh]

It has been 3 weeks since I am facing the problem. I have mailed everyone
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

Still, the speed problem is there.

Their grievance redressal department is a joke.

The nodal officer doesn't pick up the call. The appellate office has put his number on voicemail.

 

[TarunSingh]

ask your lco to change your port on lan switch.

Also try this Changing the Speed and Duplex Mode of Network Card in Microsoft Windows

Excitel engineer was saying the problem is in trunk line but they haven't resolved it. I am using a Mac.