I was using my own
router with wan port. An ethernet wire will come to your house which you can plugin to your pc or router with wan port.
I doubt they provide router, get your own.
For 999plan my cablewala charges me 1200total.
I never called excitel cc only my cablewala directly.
It use go down once or twice a week that too mostly at midnight when you can't call anyone. but usually come back on itself next morning.